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About Us

 

 We here at Colorful Scales,LLC are  Veteran owned and operated  (US Army vets). We have what we consider a awesome collection of reptiles and small animals that continues to grow day by day. We take pride in every thing we do and back that up 100%. We breed Ball Pythons,carpet Pythons,burmese and reticulated pythons....plus much more. On the small animal side of the house we have African soft fur rats,Skinny pigs,Guinea pigs, mini pigs and sugar gliders. We also have a few species of feeder insects going with more to come. The most important thing to us is the Animals health and proper care. 

 

For any and all comments, concerns or questions(good or bad) please feel free to contact us via email, phone  (text /call) , or Facebook.  We will respond as quick as we can.

 

Thanks 

Brandon and Chelsea 

 

-Policy-

Reptile:

 We offer local pickup(Free), delivery to local shows we are vending  (Free with pre payment) or Regional shipping ($50 fee). We ship Fed ex overnight priority with insulated boxes and hot/cold packs as needed. For Live arrival Guarantee someone must be there to sign for the shipment or LAG is void. We do not want a Reptile sitting on the porch unattended in the elements. For any reason a reptile is DOA and a refund is due we will ship a replacement or give store credit. But you must contact us immediately to inform us of the situation. 

All live reptiles are shipped Monday-Thursday


Live insects:

We offer local pickup ( Free ),  USPS Priority 2 Day  ($8), Fed ex overnight($25). Prices are subject to change. 

All live insects are freshly packed the morning of shipping/pick up to ensure they are fresh and healthy. We pack a 10% over count to account for any DOA feeders. For Live arrival Guarantee you must ship Fed ex overnight or 2 day. Any issues contact us immediately to inform us. LAG replacement is another equal shipment or store credit. We do offer Free shipping
On our insects but this does not come with Live arrival guarantee so no refunds or replacments are issued for dead insects.

All live  insects are shipped Monday-Thursday


Small animals :

No shipping available, local pickup (Free), or delivery to a show ($25 fee).

Any pet line/Breeder small animals sold come with a 14 day guarantee. If a animal dies of natural causes in that time frame(not neglect) we will replace it or issue store credit. 

Holds/Payment plans/payments/refunds:

 No Reptile, Small animals or other items we sell will be held unless we receive a 25% non refundable deposit.Deposits are only accepted for animals/reptiles that are not ready our total purchase is over $100. Deposits only hold a specific item for 7day unless you contact us for a payment plan. Our payment plans range from 30-90 days max based on total Dollar value spent. Any Animals that are on a payment plan will continue to be well feed and cared for until they leave our facility. We will notify you one week from the end of the payment plan with total amount due for pickup/Shipping,  the rest is up to you. 24 hrs after the plan is up if you are not paid in full and atleast contacted us we will re list the animal/item for sale.

 **Deposits and funds paid to a incomplete payment plan/purchase are  Non refundable. Credit can be given under some circumstances . if you fail to pick up or schedule shippment within 7 days of purchase the purchase is void and non refundable.

colorfulscales2015@gmail.com

or call/Text

682-552-5802